Thank you for your interest in AllerMates! Get answers to your most frequently asked shipping questions below. Or, if you'd prefer, send us an email at help@AllerMates.com, and we'll be happy to assist you. How much will I pay for shipping? Shipping zones outside of the Continental US may be a bit higher. Which carriers do you use? When will my order ship? How long before my order arrives? While most orders arrive in a very timely manner, shipping times cannot be guaranteed. Delivery delays can occur due to weather, USPS or UPS errors or other factors beyond our control. We do not offer any other international shipping at this time. However, we do partner with organizations in other countries that carry our products. Please check out our where to buy page or email help@AllerMates.com, and we'll be happy to see if we have a partner near you.
All orders within the United States ship UPS or USPS.
Most of our orders ship the next business day. Any order placed after 8:00 am EST may not be processed until the NEXT business day (So, if you place an order on Friday at 10:00am EST or later, it may not be processed until Monday morning). Weekends and US holidays are not counted as business days.
If you choose Regular Delivery, your package may take 2-8 business days to arrive.
Orders being shipped to a military address, P.O. Box, Hawaii, Puerto Rico or U.S. territory address will ship via Priority Mail. All shipments are insured and traceable.
Orders going to a PO Box or military address can only be shipped via Priority Mail (Regular Delivery inside the U.S. option) and cannot be shipped via our Rush Delivery option.
Often times we run free shipping promos (only within the continental US) for orders over x amount. When those promos are not in effect here are our rates are actual rates applied for complete transparency.